Diminishing conflict in the work place is a critical leadership skill! Some conflict types are easy to mitigate, while others require additional skill sets and possibly training. 

Duration: 1/2 Day or a Full Day of Training

Conflict in the workplace can tear apart teams from the inside-out. If the conflict is not resolved, it can result in very low morale and ultimately retention problems. This may result in a breakdown for cooperation and may ultimate damage the organizational goals.

Seize the tools needed to resolve tension and discord in positive, empowering way! After taking this course, managers and employees will be able to:
• identify root causes of conflict; focus on issues not individuals
• develop courteous and non-confrontational discussion tools
• resolve individual and team conflicts in a positive, productive manner


* Course agenda and time frame can be customized for corporate groups, please contact us for more information.